Aug 2010 – Dec 2012

Bachelor of Science -Computer Application and Information Systems

Housatonic Community College - Bridgeport, CT

Jan 2007 – May 2010

Associate of Science-Computer Information Systems

PROFESSIONAL EXPERIENCE:

Teleworldsolutions., Chantilly, VA

RF Engineering

November 2014 – February 2015

·              Perform CDMA, UMTS and LTE for Sprint.

·                Collected and analyzed RSSI, Eco/Io, DL, UL & ping values for both 3G and 4G testing.

·              Tested 800, 1900, and 2500 ATP using hotspot device, LG Viper, Samsung s4 mini

·              Perform Cluster drives (PDL & PUL, CTTP, HANDOFF, and 911 testing for Sprint sites in wave3 market (MI, OH.) Tests were conducted using XCAL, XCAP

·                Highly proficient in XCAL

·              Obtained highly proficiency with using command prompt to run manual IPERF commands TCP UL/DL and UDP UL/DL

·              Performed cluster fields, using MS Streets and Trips to navigate given routes

·              Performed data analysis, post processing, and writing reports

Cablevision., Shelton, CT

Technical Support Rep

September 2014 – November 2014

·  Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;

·  Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

·  Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

·  Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, and VOIP

Telnet Inc., Rockville, MD

Drive Testing Technician

May 2013 – August 2014

·  Perform CDMA, UMTS and LTE for Sprint.

·  Comprehend and follow test procedures as provided by RF engineers

·  CW studies performance and coverage benchmarking

·  Single site drives / site shakedowns

·  Network pre-launch acceptance drives

·  Perform Cluster drives (Legacy, Baseline, and CLA & Optimization), CTTP, HANDOFF, and 911 testing for Sprint sites in wave3 market (IN, NE, MN, IA, IL, and Dakotas.)

·  Tests were conducted using XCAL

Mobilecomm Professional Inc., Richardson, TX

Jun 2011 - Aug 2011& Apr 2013 – May 2013

Drive Testing Technician

·  Preform signal testing for GSM,  UMTS and LTE for both AT&T and T-Mobile network

·  Comprehend and follow test procedures as provided by RF engineers

·  CW studies performance and coverage benchmarking

·  Single site drives / site shakedowns

·  Network pre-launch acceptance drives

·  TDOA/911 compliance drives

·  Drive testing at site, cluster, market, region and national levels using TEMS investigation

·  Test and analyze signal speeds for uploading and downloading files on carrier towers

·  Test and analyze the range of various carriers’ signals throughout San Antonio and the surrounding suburbs

·  Upload customers for further analysis using server’s tool such as Filezilla.

University of Bridgeport, IT Department, Bridgeport, CT

Jan 2012- Feb2012

Information Technology Technician

·  Diagnose and repair university desktops and laptops to ensure efficient operations

·  Install software programs on laptops utilized by various administrative departments

·  Setup temporary network for university events, including career fairs and Open Houses

·  Adding, modifying or removing a workstation to the network.

·  Installing Operating Systems, Antivirus and Major Software.

·  Data backup and restoration

Coca-Cola, Khartoum, Sudan

Data Entry Associate

Jun2005-Aug2005

·  Play an instrumental role in digitizing sales data through quick and accurate data entry

·  Collect and organize Coca-Cola (Khartoum) sales data from several physical locations

SKILLS:

·  Operating Systems Configuration

·  Software Installation

·  Web Development, HTML

·  Microsoft Office Suite

·  Customer Service

·  Project coordinator

Relevant Courses:

·  Operating Systems, Networking Administration, Data Communications, Java, Data Structures, Data Base

·  Business Management, International Marketing, Business Development and Strategy, Finance, Statistical Quality Control, Global Program & Project Management